How do you use this platform?
Find all the answers to your questions about how this platform works, including useful tips.General and frequently asked questions
- What is NLvoorelkaar?
- How do I unsubscribe from emails?
- What is the minimum age to join this platform?
- What is a Certificate of Good Conduct (VOG)?
- Lost password: how do I reset it?
- Vragen of aanbieden
- Does the website also work in my municipality?
- Is NLvoorelkaar also active in my municipality?
- How do you disable (or enable) the notifications on your phone?
- How do I find suitable volunteers for my organization?
- Why can't I see my call?
- How do you adjust the contrast of the website?
Offer help / Volunteer work
- How do I change my offer?
- Where can I see my help offer?
- How do you remove your (help) offer if you are temporarily unavailable?
- My organization on the social map
- How long is my offer valid and how do I extend it?
- Can a requester or organization contact me?
- How can I offer my help (place an offer) and get in touch via the platform?
- How do I find volunteer work that suits me?
- Am I insured when I volunteer?
- Offer paid help as a freelancer
- Can I save questions or jobs for later?
- How do I use the calendar to find something in a period or a specific day?
- Corona help
- Participate in courses, meetings, workshops or e-learning
- Post, close, reopen courses, meetings and more
- How do I place the (professional) offer of my social organization?
Get help / Manage vacancies
- Post a vacancy
- Extend a request for help / vacancy
- Close a request for help / vacancy
- Reopen a request for help / vacancy
- Can I also find paid help?
- How do I post a question?
- How do I ask something or a volunteer for myself, someone else or my organization?
- Post a request for help for a client
- How do I find someone who can help (a volunteer)?
- Do I pay volunteers a fee?
- Save aid providers/volunteers
- Post a request for help for someone else in my area
- How can I add multiple regions or zip codes to a question?
- Category, theme and area for supply & demand
- How do you post a question with 'regularly'?
- Why are the contact details hidden in my call?
- How do you change the photo of a question?
Contact with each other: matching, messages and references
- E-matching
- Send a thank you!
- How do I get in touch with others (email or telephone)?
- I have approached a person requesting help, what happens now?
- I have approached a volunteer / aid provider, what happens now?
- I'm not receiving any responses
- 89% of users think a profile picture is important!
- What is a match?
- Wat is een aanbeveling en waarom kan ik die schrijven?
- Emails not arriving
- How do I send a response?
- Provide high profile strength
Create and manage a profile or account
- Why do I have to register/create an account?
- How do I create an account?
- Using the website for my organization or client
- Are my details public?
- How do I adjust my account or profile information?
- How do I change the details of my organization (profile)?
- change e-mail address
- How do I deactivate or delete my account?
- How can I reactivate my account?
- What criteria must a good organizational profile meet?