Telephone helper/Centralist m/f

Telephone helper/Centralist m/f

  • Computer help & ICT
  • Administration & reception
  • Animal care
  • Advocacy & charities
  • Garden, animals & nature
  • Can be done from home
This text has been automatically translated from Dutch. Show the original text.

From a swan on the trail and a cat in a corner to a deer in the water and a dog that has lost its owner. Every day there are animals in need in Woerden and the surrounding area that need our help. But how do we actually know that an animal is in distress? And how do we ensure that our animal ambulance goes to the right location? That is where our operators play an important role. And they are looking for you!

What are you going to do?
Our telephone operators are available 24 hours a day, 7 days a week and on public holidays to answer people who call our central emergency number. No two reports are the same, and each type of report requires a different action. With each report, you ensure that you have as complete a picture as possible of the situation, record all data and determine what action is required. Can you answer the question whether the reporter and the animal are already helping remotely? Then you handle the message yourself. Is help needed on site? Then you call in our animal ambulance (and sometimes other parties as well) and ensure that the colleague knows exactly where to go.

How exactly does our telephone service work?
At the telephone service we work with a fixed schedule. You work at least 6 hours a week, this can be with one shift of 6 hours or two shifts of 3 hours each. Do you always have to drive to our shelter? Certainly not. You work from home. And in the meantime you can just read the newspaper with a cup of coffee, do some laundry or enjoy the sun in the garden. As long as you are easily accessible. Ideal, isn't it?

A 6-hour shift is from: 07:00 - 13:00 or 13:00 - 19:00.
A 3-hour shift is from: 07:00 AM – 10:00 AM, 10:00 AM – 1:00 PM, 1:00 PM – 4:00 PM or 4:00 PM – 7:00 PM.

What do you need?
Do you have a big heart for animals, a few hours a week off and are you great at multitasking? Do you keep a cool head in difficult situations and do you keep the overview? Top! Because those are exactly the skills you need. In addition:
• you have an internet connection, your own computer and some experience with computers,
• you speak and write Dutch well,
• and you are available for at least 6 hours a week.

This is what you get in return
First of all, of course, a lot of appreciation and gratitude. In addition, you work in a team with great colleagues who are happy to help you, within an enthusiastic volunteer organization. Did you know that everyone is a volunteer with us? It is therefore important to know that you are not paid in money, but in a lot of love from our animals. Finally, you will be well supervised and trained, and you will have the opportunity to follow workshops and courses.

Nice! Fill in the contact form and we will contact you for a personal introduction and a tour of our shelter. Do you want to watch for a day first? That is also possible. We are happy to show you all the ins & outs of our work as a telephone operator with a 'sniffing service'.

  • The request from Erika has been viewed by the helpdesk
  • This person is registered on Hart voor Woerden
  • Erika has previously been helped through this website
  • Erika has received one recommendation
Let Erika know that you are interested

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I want to help
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  • The request from Erika has been viewed by the helpdesk
  • This person is registered on Hart voor Woerden
  • Erika has previously been helped through this website
  • Erika has received one recommendation
  • Can be done from home

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